The recommendations in this section are based on the knowledge and best practice that Brightlife has developed about what works to improve the lives of older people in Cheshire West and Chester.
In order to accommodate the significant overlap that exists within the process of commissioning, delivery and evaluation, whilst also addressing the broader themes of volunteering, marketing and partnership working, the recommendations are broadly divided into five stages:
Each of these stages represents a vital part of the ongoing cycle of planning, action and reflection that is required to create meaningful, enduring change for older people and their communities.
These recommendations are based on what Brightlife has learned when it comes to identifying needs, and about designing/planning interventions that meet those needs effectively.
These recommendations are based on what Brightlife has learned about how to best reach older people who are in need of support.
These recommendations are based on what Brightlife has learned about how to manage, support and deliver successful projects and services.
These recommendations are based on what Brightlife has learned about best practice for making projects and services sustainable.
These recommendations are based on what Brightlife has learned from both the formal and informal evaluation process, and how this can be applied to future interventions.
Brightlife was evaluated at a local level by the University of Chester, through its Centre for Ageing and Mental Health. In addition to analysing the data from the CMF questionnaires, the university team carried out interviews with participants, volunteers, commissioned providers and project staff.
They also conducted a Social Return on Investment (SROI) study to understand the wider impact of Brightlife on the local health and social care sector. The findings of this study, which will be made available online, will inform the development of a sustainable community engagement plan for older people living in Cheshire West and Chester.
Commissioned providers were supported throughout the formal evaluation process, with various levels of training and advice available according to the needs of each provider.
The Brightlife Team is working closely with our lead body Age UK Cheshire on an integrated approach to responding to Covid-19.
Together we have set up a Community Response Team that covers four geographical areas across Cheshire. The Community Response Team has established a single point of contact telephone line to provide support for older people with: